posted: 16. April 2010 - 17:04
Measuring customer engagement is no simple task. Marketers need to make sure that they have the right infrastructure, long-term strategy and commitment to make metrics a central focus of their marketing efforts.
Companies that adopt a measurement driven strategy can constantly improve the effectiveness of their marketing strategy. Marketers can use metrics to monitor, improve and better position their company presence online, while also making marketing expenditure traceable and transparent.
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